pusoy Privacy Policy — What We Collect and How We Keep It Safe

When you create an account on pusoy, we collect the personal details necessary to verify your identity and operate your account in compliance with Philippine regulations. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for age and identity verification purposes. We also collect transactional data such as deposit and withdrawal records, bet history, and account activity logs to ensure the integrity of your account and to meet our legal obligations. Technical data — including your IP address, device type, browser version, and session timestamps — is automatically recorded each time you access the platform. We collect only what is genuinely needed; we do not ask for information that serves no operational or regulatory purpose. All data collection practices are aligned with applicable Philippine data privacy laws, including the Data Privacy Act of 2012. You will always be informed of what we collect and why before you complete your registration.

The personal data we collect is used primarily to create and manage your pusoy account, process your deposits and withdrawals in Philippine pesos (PHP), and verify that you meet the minimum age requirement of 21 years. We use your contact details to send you important account notifications, security alerts, and responses to your support enquiries — we do not send unsolicited marketing messages without your explicit consent. Your betting and gaming activity data is used to monitor for responsible gaming concerns, detect unusual account behaviour, and comply with anti-money laundering requirements under Philippine law. Technical and device data helps us optimise the platform experience across mobile and desktop, identify and fix bugs, and maintain service stability for all Filipino players. We may use anonymised, aggregated data for internal analytics to improve our platform features and content — this data cannot be traced back to any individual player. We will never use your personal information to make automated decisions that significantly affect you without providing a means to request human review. Any new use of your data beyond what is described here will be communicated to you before it takes effect.

pusoy does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes — this is a firm commitment we make to every player on our platform. We may share limited data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers; all such partners are contractually bound to handle your data securely and only for the specific purpose for which it was shared. In cases where we are legally required to disclose information — for example, in response to a valid court order, regulatory request, or law enforcement inquiry under Philippine law — we will comply with our legal obligations while taking reasonable steps to notify you where permitted. If pusoy undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified of any material changes to how your data is handled as a result. We do not share your data with advertisers or analytics companies in a way that identifies you personally. All third-party partners we work with are assessed for their data security practices before any data sharing arrangement is established. Your trust is the foundation of our platform, and we treat data sharing decisions with the seriousness they deserve.

pusoy uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly across sessions on both mobile and desktop devices. Essential cookies are strictly necessary for the platform to operate and cannot be disabled without affecting your ability to use core features such as account login and bet placement. We also use performance cookies to understand how players navigate the site, which pages are visited most frequently, and where technical issues may be occurring — this data is used solely to improve the platform experience. You can manage your cookie preferences through your browser settings at any time; however, disabling non-essential cookies will not affect your access to your account or your ability to place bets. We do not use cookies to build advertising profiles or share tracking data with external ad networks. A cookie consent notice is displayed on your first visit to the platform, giving you clear information about what each category of cookie does before you proceed. If you have questions about specific cookies used on the platform, our FAQ page provides further detail.

Under the Philippine Data Privacy Act of 2012, you have a number of important rights regarding the personal data that pusoy holds about you. You have the right to access a copy of your personal data, to request corrections where information is inaccurate or incomplete, and to request deletion of your data in circumstances where we no longer have a lawful basis to retain it. You also have the right to object to certain types of data processing, to request that we restrict how we use your data while a dispute is being resolved, and to receive your data in a portable format where technically feasible. To exercise any of these rights, you can contact our support team using the email address provided in the footer of this page; we will acknowledge your request promptly and respond within the timeframe required by applicable law. Please note that some data must be retained for a minimum period to comply with our regulatory and legal obligations, even if you request deletion — we will explain this clearly if it applies to your request. We will never penalise you for exercising your data rights, and your account will not be affected by making a legitimate data request. If you believe your rights have not been respected, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

We retain your personal data for as long as your account is active and for a period thereafter as required by Philippine law, anti-money laundering regulations, and our licensing obligations. Once the applicable retention period has expired and there is no longer a legal basis to hold your data, it is securely deleted or anonymised in accordance with our internal data lifecycle policy. All personal data stored on the pusoy platform is protected using industry-standard encryption both in transit and at rest, ensuring that your information is not accessible to unauthorised parties. We maintain strict internal access controls so that only authorised personnel with a legitimate operational need can access player data, and all such access is logged and audited. In the event of a data breach that is likely to affect your rights and freedoms, we will notify you and the relevant Philippine regulatory authority within the timeframes required by law. We conduct regular security assessments of our platform infrastructure to identify and address vulnerabilities before they can be exploited. Your account is further protected by password hashing and, where available, two-factor authentication — we strongly encourage all players to enable additional security features on their accounts.